MOAB: Management of Aggressive Behavior Training & Discussion

MOAB (management of aggressive behavior) presents principles, techniques, and skills for recognizing, reducing, and managing violent and aggressive behavior. This training focuses on humane and compassionate methods of dealing with aggressive people. Join us as Cheshire Medical Center security officers and MOAB trainers demonstrate and answer your questions about dealing with people who are upset, how to manage if it goes wrong, and most importantly how to protect yourself.

Who should sign up?

This training is open to anyone who is looking to learn techniques on managing aggressive behavior and avoiding physical confrontation. This may apply to employees or individuals working with others.

Have you ever…

• Known someone who upsets others simply by their mere presence or body language?
• Known someone who angers people by the way he or she speaks?
• Been uncomfortable by someone’s presence, attitude or agitation?
• Been attacked verbally by someone who is yelling, swearing, and/or pointing fingers?
• Been attacked physically?

If so, visualize possessing the skills to…

• Calm people
• Defuse anxious or aggressive behavior
• Avoid violence and injuries
• Create confidence and the ability to improve any situation
• Minimize or eliminate lawsuit

Regardless of your age, size or strength…

You can create a win-win situation in difficult confrontations and resolve conflicts decisively and diplomatically with:

• Verbal and non-verbal communication skills
• Personal defense and safety skills

*Please note this training will not provide any CEU’s and is shortened to an hour and a half. *

Presenter: Ralph Jernberg

Ralph is a safety and security officer at Cheshire Medical Center as well as the head MOAB training for security staff. He has been a MOAB trainer for 12 years and is a certified MOAB international trainer. He is passionate about helping people keeping our community safe and helping other people learn the principles, techniques, and skills necessary.